Mission and Vision

To provide excellence in emergency and non‐emergency medical care and transport of the sick and injured. To serve our patients, customers, and associates with respect, kindness, understanding, and ethical behavior at all times.

Metro West Ambulance is dedicated to selecting, training, and nurturing the right employees to assure the highest level of professionalism, leadership and excellence.

A Nationally accredited and locally owned company, Metro West Ambulance has been a household name in the Pacific NW since the early 1950’s. As a leader in healthcare and medical transportation, Metro West Ambulance has made a commitment to provide high quality community base, pre-hospital healthcare through working closely with hospital groups, long-term care providers and allied healthcare organizations.

Our vehicles are staffed with highly trained medical personnel who exceed Oregon training standards. At Metro West Ambulance we consider it a privilege to provide transportation services.

A Family Business

Metro West Ambulance, Inc., is owned by JD Fuiten. The Metro West family of ambulance services performs according to the standards developed by JD and his teams to produce the finest level of patient care and customer service.

Our ambulance services provide advanced life support and medical transportation services in Southwest Washington State and western Oregon from Portland to Astoria, Seaside, Lincoln City, Newport, and Coos Bay.

Founded in 1953 by the Fuiten family, we are distinguished as the longest running owner-operated ambulance service in the Pacific Northwest.  Started as a basic first aid operation in Forest Grove and, in 1973, we began the transition to become the full-spectrum emergency and non-emergency healthcare transportation service we are today.

Experience and Capabilities

Metro West Ambulance has held continuously the exclusive franchise contract for emergency ambulance service in Washington County since 1997.

The Washington County Emergency Medical Services [EMS] system is a performance-based EMS system that consists of an exclusive ambulance transportation franchise, seven fire department first response agencies, air medical scene support, four primary receiving hospitals and two level-1 trauma centers, and an advanced 911-E dispatch center [PSAP].

Regulatory oversight and direction for this system comes from Washington County and the State of Oregon.

Together with our sister companies, we provide more than 65,000 transports annually. Responses to medical emergencies have the potential of involving any combination of highly trained volunteers, dispatchers, law enforcement, firefighters, first responders, emergency medical technicians [EMTs], paramedics, and emergency nurses and physicians, all working in conjunction with hospital emergency departments and tertiary specialty care receiving facilities.

Oregon law requires counties to develop a plan relating to the need for the coordination of ambulance services and to establish ambulance service areas.

In accordance with this requirement, and through careful consideration of competitive proposals, Metro West Ambulance [MWA] was granted the Ambulance Service Area [ASA] and exclusive authority to operate by contractual agreement.

This contract has been renewed through several cycles.

Awards and Recognition

Metro West Ambulance is accredited by the Commission on Accreditation of Ambulance Services, an independent commission that established a comprehensive series of standards for the ambulance service industry.

CAAS accreditation signifies that our service has met the “gold standard” determined by the ambulance industry to be essential in a modern emergency medical services provider.

These standards often exceed those established by state or local regulation. The CAAS standards are designed to increase operational efficiency and clinical quality, while decreasing risk and liability to the organization.