Employment

Metro West Ambulance Family of Companies is Oregon’s most trusted EMS provider for 65 years. We are proud to be the largest privately owned and nationally accredited provider in the Northwest.  Metro West Family of Companies is committed to providing excellence in emergency and non-emergency, critical care, special events and mobile integrated health care.  We provide service in urban, suburban and rural environments.  Our team members have a drive for quality and an appetite for professional growth.  We are currently looking for EMS professionals who have an abundance of energy and who fit into our high-performance culture. Individuals who are self-motivated in providing the best, highest quality care in a variety of settings are the perfect fit.  If you are looking for a company to utilize your skills, develop your EMS career and not feel like a number, then Metro West Ambulance is the place for you!  At Metro West Ambulance we are dedicated to selecting, training and nurturing our employees to ensure excellence in all that we do.  We look forward to you joining the Metro West Ambulance team!

Requirements of the job include:

• Oregon EMT Certification
• CPR Certification
• 21 years in age
• Meet Metro West motor vehicle record standards

Unique Benefits include:

• Progressive pay scale
• Tuition reimbursement
• Paid Clinical education and training
• A variety of shifts
• Health and dental benefits
• Life insurance
• 401(k) with 5% company match
• Generous PTO
• Gym membership reimbursment
• Free event tickets to concerts and sporting events
• Sabbatical (30 days) after 15 years employment and every 5 years thereafter

Metro West Ambulance is accredited by the Commission on Accreditation of Ambulance Services and is an equal opportunity employer.  All qualified candidates will receive consideration for the position applied for without regard to race, color, religion, sex, age, national origin, disability, marital orientation, military/veteran status or other non-merit factors.

Apply Online

Metro West Ambulance Family of Companies is Oregon’s most trusted EMS provider for 65 years. We are proud to be the largest privately owned and nationally accredited provider in the Northwest.  Metro West Family of Companies is committed to providing excellence in emergency and non-emergency, critical care, special events and mobile integrated health care.  We provide service in urban, suburban and rural environments.  Our team members have a drive for quality and an appetite for professional growth.  We are currently looking for EMS professionals who have an abundance of energy and who fit into our high-performance culture. Individuals who are self-motivated in providing the best, highest quality care in a variety of settings are the perfect fit.  If you are looking for a company to utilize your skills, develop your EMS career and not feel like a number, then Metro West Ambulance is the place for you!  At Metro West Ambulance we are dedicated to selecting, training and nurturing our employees to ensure excellence in all that we do.  We look forward to you joining the Metro West Ambulance team!

Requirements of the job include:

• Oregon Paramedic License Eligibility
• ACLS
• PHTLS
• Pediatric Certification-PALS, EPC or PEPP
• CPR certification
• 21 years in age
• Meet Metro West motor vehicle record standards

Unique Benefits include:

• Progressive pay scale
• Tuition reimbursement
• Paid Clinical education and training
• Relocation assistance
• A variety of shifts
• Health and dental benefits
• Life insurance
• 401(k) with 5% company match
• Generous PTO
• Gym membership reimbursment
• Free event tickets to concerts and sporting events
• Sabbatical (30 days) after 15 years employment and every 5 years thereafter

Metro West Ambulance is accredited by the Commission on Accreditation of Ambulance Services and is an equal opportunity employer.  All qualified candidates will receive consideration for the position applied for without regard to race, color, religion, sex, age, national origin, disability, marital orientation, military/veteran status or other non-merit factors.

Apply Online

Our team members come from diverse backgrounds and bring a wide range of knowledge. Their drive for quality and appetite for professional growth is what shapes this company. If you are looking for a place to develop your career, thrive working under pressure in rapidly changing environments and gain a sense of satisfaction knowing a difference is being made, Metro West has an opportunity for you.

Providing more than 65,000 transports annually, Metro West interfaces with dispatchers, law enforcement, firefighters, first responders, emergency nurses and physicians; all working together to provide positive clinical outcomes and servicing the community. Metro West has been Oregon’s most trusted EMS provider since 1953; delivering advanced life support and medical transportation in Washington, Clatsop, Coos, Douglas and Lincoln County in Oregon and Pacific County in Washington.

Duties include washing and cleaning the interior and exterior of the ambulance, vacuuming, and disinfecting each vehicle, restocking medical equipment and supplies and assisting with similar duties inside of the facility as needed.

Applicants must meet Metro West motor vehicle, criminal background, drug testing, and physical screening requirements. Other requirements include a valid driver’s license, and the ability to work a varied schedule.

Tuition assistance, part and full time schedules with 10 and 12 hour shifts and a road map to your future are available for those wanting it. Health, dental, vision, short and long-term disability, life insurance, a 401(k) plan, paid-time off, sick leave, paid sabbaticals and gym membership reimbursement are offered to eligible employees.

Metro West Ambulance is accredited by the Commission on Accreditation of Ambulance Services and is an equal opportunity employer. All qualified candidates will receive consideration for the position applied for without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, military/veteran status, or other non-merit factors.

Apply Online

Our team members come from diverse backgrounds and bring a wide range of knowledge. Their drive for quality and appetite for professional growth is what shapes this company. If you are looking for a place to develop your career, thrive working under pressure in rapidly changing environments, and gain a sense of satisfaction knowing a difference is being made then Metro West has an opportunity for you.

Providing more than 65,000 transports annually, Metro West interfaces with dispatchers, law enforcement, firefighters, first responders, emergency nurses and physicians; all working together to provide positive clinical outcomes while servicing the community.

We have been Oregon’s most trusted EMS provider since 1953; delivering advanced life support and medical transportation services in Douglas, Roseburg, Washington, Clatsop, Coos, and Lincoln Counties in Oregon and Pacific County in Washington. We are proud to hold the title as the largest non-emergency ALS provider in the Oregon and Southwest Washington; providing ALS services to Long Beach Washington, Longview, Vancouver and the Portland tri-county area.

Requirements of the job include:

• 2 years ICU/CCU recent, relevant experience
• Current RN in Oregon and Washington
• ACLS
• CPR
• PEPP, PALS, EPC or ENPS
• PHTLS

Candidates are also required to hold a valid driver’s license, be 21 years in age or more, meet Metro West motor vehicle record, criminal background, drug screen, and physical standards.

Tuition reimbursement, relocation assistance, 10 and 12 hour shifts, health dental, vision, short and long-term disability and life insurance; 401(k), paid vacation and holiday time, sick leave and gym membership reimbursement are offered to eligible employees.

Metro West Ambulance is accredited by the Commission on Accreditation of Ambulance Services and is an equal opportunity employer. All qualified candidates will receive consideration for the position applied for without regard to race, color, religion, sex, age, national origin, disability, marital status, sexual orientation, military/veteran status, or other non-merit factors.

Apply Online

As the largest Community Paramedicine – Mobile Integrated Health provider in Oregon-we’re happy to announce we’re expanding our services!

Metro West Ambulance is an experienced and established leader in Community Paramedicine – Mobile Integrated Health Care. We are proud to partner with three of our region’s largest health systems in providing customized, innovative mobile health care services focusing on readmission avoidance, treatment of low acuity medical conditions, chronic disease management, surgical follow up and urgent follow up. We’ve been providing community paramedicine-mobile integrated health care since 2013. Our various programs offer unique services that go beyond traditional, episodic emergency care and instead move towards a longitudinal approach to a patient’s overall health and wellness.

The exciting news? We are expanding! That means we are currently seeking motivated, highly skilled clinicians that are able to effectively triage, evaluate and help determine treatment based on symptoms, physical assessment, and medical history, and accurately convey findings and patient treatment needs to other medical professionals in the care team.

Our Mobile Integrated Health paramedics possess clinical acumen in emergency medicine and chronic disease management. They understand the role of primary care and the important part mobile integrated health clinicians play in navigating patients in the health care system. Our teams are passionate about providing excellent care and customer service. They are excellent communicators who are able to assist patients in the understanding of complex medical conditions and diagnosis, and they are able to demonstrate empathy with patients and family using skills of motivational interviewing and emotional intelligence. Successful mobile health paramedics work well alone and in teams. They possess stellar time management skills. They are detail oriented, efficient and tech savvy.

The ideal candidate has a minimum 3 years’ experience working in a high performance EMS system. Additional clinical training in remote medicine, critical care, pharmacology, social work or completion of a Community Care Paramedic Education Program preferred but not required. We offer competitive pay and benefits package. For more information please contact Karri Bolman at 503-648-6658 ext. 112 or at Karrib@metrowest.us.com

Apply Online

Our team members come from diverse backgrounds and bring a wide range of knowledge. Their drive for quality and appetite for professional growth is what shapes this company. If you are looking for a place to develop your career, thrive working under pressure in rapidly changing environments and gain a sense of satisfaction knowing a difference is being made, Metro West has an opportunity for you.

Providing more than 65,000 transports annually, Metro West interfaces with dispatchers, law enforcement, firefighters, first responders, emergency nurses and physicians; all working together to provide positive clinical outcomes and servicing the community. Metro West has been Oregon’s most trusted EMS provider since 1953; delivering advanced life support and medical transportation in Washington, Clatsop, Coos, Douglas and Lincoln County in Oregon and Pacific County in Washington.

Duties include the repair and maintenance of ambulances and vans in a timely and accurate manner. Specifically, engine and fuel systems diagnostics, electrical troubleshooting and repair, brake and electrical system work, front line mechanic inspections and preventive maintenance.

Minimum Qualifications:

• Valid driver’s license
• High school diploma, or equivalent education
• 2 years recent and verifiable Line Mechanic experience
• 2 ASE Certifications (Truck or Automotive series). Preferably Brake and Steering / Suspension
• AC Certification or equivalent ASE Certification
• Proficient with computers
• Must have a full set of personal tools (specialty tools will be provided)
• Excellent customer service and interpersonal verbal and written communication skills
• An ability to prioritize multiple tasks
• Maintain a safe and clean work area
• Ability to read, interpret, understand and complete repairs utilizing repair manuals

Applicants must meet Metro West motor vehicle, criminal background, drug testing, and physical screening requirements.

Health, dental, vision, short and long-term disability, life insurance, a 401(k) plan, paid-time off, sick leave, paid sabbaticals and gym membership reimbursement are offered to eligible employees.

Apply Online

Who We Are

Founded in 1953 by the Fuiten family, we are distinguished as the longest running owner-operated ambulance service in the Pacific Northwest.  We started as a basic first aid operation in Forest Grove and, in 1973, began the transition to become the full-spectrum emergency and non-emergency healthcare transportation service we are today. Our ambulance services provide advanced life support and medical transportation services in Southwest Washington State and Western Oregon from Portland to Astoria, Seaside, Lincoln City, Newport, and Coos Bay. Our wheelchair vans are staffed by an EMT’s trained to deliver the highest level of care and customer service. Each has passed a rigorous screening process. Our clean and spacious vehicles provide independence to the people we serve. Wheelchair Van Transportation provides bed-to-bed service day or night. All vehicles are equipped with wheelchairs and oxygen supplies.

Dispatcher Position Summary

Metro West is looking for applicants with a drive and passion for serving our customers.  Our dispatchers are responsible for efficiently and reliably directing resources in our emergent and non-emergent system.  This can be a demanding, fast paced environment so all applicants must be prepared to deal with the challenging, and at times stressful conditions that arise within the position.  While the challenges are a part of the position, working with our clients and staff offers even greater rewards.  The satisfaction gained from succeeding and thriving in this demanding environment can be immeasurable.  Previous experience as a dispatcher is beneficial but not required.  Our training program will prepare you for the work; however, applicants must be highly motivated and fast learners.

Essential Duties and Responsibilities:

• Receive telephone calls and listen to callers to accurately ascertain the nature of the call and respond with the appropriate service.
• Enter information at a workstation computer terminal while continuing to question and listen to the customer.
• Deploy the appropriate resources to meet the emergency and non-emergency needs of the system.
• Adjust questioning style based upon the customer’s request.
• Schedule appointments based on the customer’s needs.
• Maintain accurate record of customer contacts.
• Identification of problems and opportunities.
• Maintain effective communications with all individuals, departments and customers.
• Maintain a working knowledge of company dispatch procedures as well as Washington County dispatch protocols.
• Actively participate in continuing education and maintain all required certifications.
• Complete other duties as assigned.
• Provide oversight of the communication center activity in the absence of supervisory staff.

Hiring Process

Once we receive your application and resume, you will be sent a study guide and scheduled a date to take an examination based on the study material.  If you pass the examination, you will be scheduled for a series of interviews, background check and a typing test.  All successful applicants will be trained on-the-job in an extremely fast paced and challenging environment with exceptionally high standards.

Requirements:

• Excellent communication skills
• Excellent organizational skills
• Excellent computer skills
• Excellent problem-solving skills
• Fast Learner
• Ability and willingness to build proactive relationships with customers
• Ability to exercise good judgment
• Ability to multitask
• Type 45 WPM

Preferred:

• Customer service experience
• Two years of emergent and non-emergent dispatching
• Experience with CAD and SSM
• Associate degree or higher

Apply Online